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Top 25 Workforce Management Software
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Top 25 Workforce Management Software

In today’s business environment, it’s vital for employers to gain visibility on business metrics of their staff to make informed decisions. If they track, monitor and evaluate business metrics, it helps them forecast labor demands and creates work schedules, a production unit, for example, need to know the fewest number of agents needed at a given the time of day to or the total amount of time it takes to produce a particular product. Employers require managing employees’ skills compliance and labor requirements effectively.

Human resource (HR) department must also process paid time off requests or leave days, shift trades, track staff absence and ensure that they are complying with the staffing and the liability implications. They also need to manage tasks, track time and attendance of all the employees. It can be quite demanding and hectic for managers especially in large companies with a significant number of employees who work on an hourly or part-time basis to handle all these tasks manually.

What are the Best Workforce Management Software for Large Business: ADP Vantage HCM, SAP SuccessFactors, OpenHR-Advanced Business Solutions, iTrent HR, SutiHR, Oracle HCM Cloud, UltiPro, Dayforce HCM, ADP Workforce Now, Kronos Workforce Central, Kronos Workforce Ready, Aragon eHR, Vibe HCM, Infor Human Capital Management, High Line Human Resources, Ramco HCM, Talentia HCM, Epicor HCM, Ento, Calamari, ATOSS, Celayix eTime Xpress, Employee Navigator, People HR, Community, Ascentis, Sentric Workforce, BUILT, Settle are some of the best examples of Workforce Management Software for Large Business.

What are the Best Workforce Management Software for Small Business: BambooHR, CakeHR, NICE IEX, Aruti HRMS, ActionHRM, Ento, Replicon, Calamari, NOVAtime, ATOSS, Planday, Deputy, Celayix eTime Xpress, Employee Navigator, People HR, Community, Ascentis, e-days, Sentric Workforce, Humanity, PARiM, StarGarden HCM, When I Work, BUILT, Settle are some of the best examples of Workforce Management Software for Small Business.

What are Workforce Management Software for Small Business?

Workforce management is all about assigning the right employees with the right skills to the right job at the right time. Workforce management software functions include forecasting of workload and required staff, involvement of employees into the scheduling process, management of working times and accounts and analysis and monitoring of the entire process.

Activities of workforce management software includes Time and attendance, Data Collection including timeclocks, biometrics and GPS technology, Forecasting and scheduling, Labor budgeting, Workforce tracking and emergency assist, Absence and leave management, Adherence / conformance to schedule and Analytics of time and schedule activity.

Workforce Management Software is an integrated HR department suite or a standalone solution that helps HR departments to utilize and optimize staff or human capital efficiently and at the same time lower employee costs. The software automates data synchronization across different components and helps the user reduce manual administrative tasks.

It enhances core HR capabilities such as payroll, benefits, talent management, human resources management, compliance, time and labor management, analytics and benchmarking. Workforce management system helps HR managers plan, track and manage employee work such as employee schedules, labor requirements and paid time off (PTO). HR managers use workforce management software to forecast labor demand, track attendance, create and assign employee schedules, and report on workforce efficiency.

What are Workforce Management Software for Small Business

What are Workforce Management Software for Small Business

  • Labor forecasting: Help companies to forecast the number and types of employees necessary to meet anticipated demand and control labor costs.
  • Employees Management: Allows employers to organize, sort, and view employees based on skills and qualifications to make smarter scheduling decisions. Employers can identify high-performing employees that qualify for a promotion with minimal development. Also offer messaging solutions for team members or managers through built-in text or emailing functions, and it allows them to communicate scheduling or leave requests. An ideal workforce management tools should allow employers to communicate with employees inside the tool and even make changes to a schedule and notify an employee.
  • Shift scheduling: Companies can use Workforce Management System to plan employee work shifts according to availability and can also offer notifications to employees when they are scheduled.
  • Time & Attendance management: Allow employees to track the number of hours they have worked through built-in time tracking features or integrations with time tracking products. Employees can submit paid time off (PTO) or leave of absence requests that managers can approve or deny within the Workforce Management platform.
  • Workforce Management Analytics: Tools should help the user analyze employee data and develop a baseline for evaluating and optimizing workforce management. Workforce Management should have the ability to offer actionable workforce analytics about people in the workplace. It should collect information such as employee skills and time attendance, which can be used to discover and report on insights into workforce efficiencies. Employers are also able to identify the likelihood of employee success and predict the need for a particular set of skills.
  • Self-service capabilities: Provide employee self-service portals that can enable them to view their schedules, submit PTO requests, configure work availability and preferences, and self-schedule from available work times without interrupting the standard HR workflows.
  • Mobile shift scheduling: Tools integrate with mobile applications or offer mobile-optimized websites that provide mobile workforce management solutions. It facilitates communication between employees and managers around shift scheduling. Managers and employees can use Workforce Management solutions to create or claim available work shifts and receive notifications on their mobile devices. Leave management, as well as time, and attendance tracking features allow managers to approve or deny employee requests on the go.
  • Dashboards & Reporting: Solutions should offer an easy-to-read, often single-page, and real-time user interface. The dashboard should offer a graphical presentation of the current status and historical trends of an organization’s key performance indicators (KPIs) to enable the user make instant and informed decisions. Enable data reporting within the system. It should contain standard reports as well as the ability to create ad-hoc reports.

Top Workforce Management Software for Small Business

BambooHR, CakeHR, NICE IEX, Aruti HRMS, ActionHRM, Ento, Replicon, Calamari, NOVAtime, ATOSS, Planday, Deputy, Celayix eTime Xpress, Employee Navigator, People HR, Community, Ascentis, e-days, Sentric Workforce, Humanity, PARiM, StarGarden HCM, When I Work, BUILT, Settle are some of the Top Workforce Management Software for Small Business.
Top Workforce Management Software for Small Business
PAT Index™
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1

BambooHR

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BambooHR Demo
BambooHR

BambooHR is an online human resources (HR) software service for small and mid-sized businesses which offers a single system to consolidate all employee and human resources related data, manages a number of human resources activity. BambooHRcan be used to build a centralized database of employee profiles that can be accessed by anyone in the company with the access permissions they define where each profile can store personal information and a photo, as well as details on benefits, salary, time off, documents and training where the users can also add custom fields to record important information unique to their company. BambooHR…

Overview
Features

• Applicant Tracking System (ATS)
• Employee Self-Onboarding
• Time-Off Tracking
• Employee Database and Records
• Performance Management Software
• HR Reporting
• Custom Workflows
• Electronic Signatures
• Bamboo Payroll

Price

Contact for Pricing

Website
What is best?

• Applicant Tracking System (ATS)
• Employee Self-Onboarding
• Time-Off Tracking

What are the benefits?

•Save time, money, and trees with esignatures
•Makes it easy to create detailed reports on almost any data in the system.
•Create custom workflows to be more efficient in your decision-making processes

Bottom Line

BambooHR is an HR software for small and medium business which consolidates all of the users’ employee information from all of their locations into a single view where they can then access, control, sort, analyze, and take action on the data instantly-from their office, the road or home.

9.0
Editor Rating
8.1
Aggregated User Rating
11 ratings
You have rated this

BambooHR

2

CakeHR

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CakeHR
CakeHR

CakeHR is a complete HR solution that solves modern HR challenges. CakeHR handles requests and approvals digitally, then tracks them in shared calendars & reports. Keep everyone in the loop by using a shared company calendar.Multiple users can access the same calendar data from any device to schedule their team meetings, manage project and resource planning. Ideal application for offices who rely on a shared calendar. Every employee can access their account to see their balances, request time off, see who is away & quickly access important company information. Control who approves time off requests or even set up replacement…

Overview
Features

• Timesheets: A fast, easy way for employees to track overtime
• Leave management: Handle time off approvals digitally
• Shift scheduling: Flexible & functional shift planning module
• Expenses: Submit & manage company expenses from mobile app
• Full employee, manager and HR self-service: roles-based security and robust online access 24/7 for everyone
• Single sign-on in addition to CakeHR'’s own secure password capabilities

Price

• Starter - $4 / month / user

What is best?

• Timesheets: A fast, easy way for employees to track overtime
• Leave management: Handle time off approvals digitally
• Shift scheduling: Flexible & functional shift planning module

What are the benefits?

• Regular updates, automatically rolled on weekly basis
• Robust, secure, GDPR-compliant service: Including advanced application security, 24/7 monitoring, failover support, and ongoing third-party penetration testing
• World-leading SaaS infrastructure: Hosting with AWS within the EEA

Bottom Line

CakeHR is an HR software company that streamlines human resource management for customers in over 1,200 cities worldwide.

8.4
Editor Rating
7.9
Aggregated User Rating
3 ratings
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CakeHR

3

NICE IEX

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NICE IEX is a Workforce Management solution which delivers highly tuned forecasts and schedules, and automates processes to free users to focus on higher value activities with its simple end user interfaces making it easy for every employee to 'own' their schedule and their performance. NICE IEX offer features such as factor multiple methodologies, contact channels, departments and skills types into forecasts and schedules, real-time visibility into service queues and employee, simple end user interfaces, requesting time-off, trading shifts and sharing ideas and availability on-premise or via the cloud. NICE IEX offers a Performance Manager Module which lets users report…

Overview
Features

• Performance Manager Module
• Time Off Manager
• Webstation
• Availability Points
• Interaction Analytics
• Back Office WFM

Price

Contact for Pricing

What is best?

• Performance Manager Module
• Time Off Manager
• Webstation

What are the benefits?

•Simulate real-world prioritization, routing and skill assignments to determine work allocation expectations
•Manage change - Monitor and proactively respond to changing conditions in real-time
•Access anytime with mobile

Bottom Line

NICE IEX Workforce Management provides real-time visibility, factor multiple methodologies and simple end user interfaces.

9.5
Editor Rating
7.6
Aggregated User Rating
15 ratings
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NICE IEX

4

Aruti HRMS

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Aruti is a payroll and human resources management software. It is accepted globally, and its features include; Aruti payroll, loan and savings management handles the payroll and taxation process. It records salaries, deductions, and benefits associated with employees and reports them to the relevant authorities. These files are necessary for documents like 1094&1095, the COBRA, the Affordable Care Act and any other compliance and regulatory requirements. It is enhanced by the Aruti Medical Claims and Bills Management which allows the management enter into contracts with the employee's medical service providers to offer medical cover according to the medical bills. The…

Overview
Features

• Payroll and Human Resources Management
• Performance and Assessment Management
• Employee Biodata Management
• Leave and Absence Mana
• Recruitment Management
• Time and Attendance Management
• Payroll, Loan and Savings Management
• Employee Biodata Management

Price

Contact for Pricing

What is best?

• Training Needs Analysis
• Leave and Absence Management
• Employee Disciplinary Cases Management

What are the benefits?

•Effortlessly measure your employee’s earnings and deductions
•Generate customized and mandatory statutory reports
•Records information like present and past addresses, medical details, important dates as well as the employee’s pictures

Bottom Line

Aruti is workforce management system which integrates payroll human resource system.

7.6
Editor Rating
8.5
Aggregated User Rating
3 ratings
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Aruti HRMS

5

ActionHRM

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ActionHRM is a cloud based software that automates all human resource processes from recruitment and training to payroll preparation. The human resource features included in this software include; core HR & self-service, recruitment, payroll integration, workflows, alerts & organization management, talent & performance management, training and development, workplace safety &compliance, time & attendance, reporting &business intelligence and on boarding & off boarding. These features allow the automation of workflow and the user-friendly interface allows employee self-service, manager self-service and the complete oversight of the business by the management. With payroll integration feature, complex processes of tax filing are taken care…

Overview
Features

•Core HR & Self service
•Recruitment
•Payroll integration
•workflows
•Alerts &organization management
•Talent & performance management
•Training & development
•workplace safety &compliance
•Time and attendance
•Reporting & business intelligence
•Onboarding & Offboarding

Price

Contact for Pricing

What is best?

•Core HR & Self service
•Recruitment
•Payroll integration

What are the benefits?

•Create, manage, and modify your organisational structure that links to the request and security engines.
•Empower HR and business users to configure, manage, and optimise their workflow processes and needs.
•Provide employees, managers, and executives with a consistent, engaging, and social experience across all devices.

Bottom Line

ActionHRM is a modular and mobile friendly HRMS that will scale and grow with your business. We have three main product packages – Core HR, Extended HR and Enterprise, but we can also provide a tailored function set to meet specific needs and budgets.

7.6
Editor Rating
7.2
Aggregated User Rating
4 ratings
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ActionHRM

6

Ento

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Ento is a software that integrates other software such as rostering, time and attendance, payroll and leave and the onboarding and workflows.For on boarding and workflows, new hires have the Ento application installed in their devices to make their familiarization with the work environment easier. These employees sign their employment contract and policies, digitally eliminating errors arising from the manual sign up. Ento allows managers to interact with new hires which ensure that they get sufficient guidance and support through the on boarding process. Every step of onboarding process is overseen by the right people, and the new team is…

Overview
Features

•Core HR
•Payroll and leave
•Onboarding and workflows
•Rostering software
•Tme and attendance
•Recruit and Hire

Price

Contact for Pricing

What is best?

•Core HR
•Payroll and leave
•Onboarding and workflows

What are the benefits?

•Simplify engagement with instant communication tools, and empower staff by allowing them to manage their details
•Swap shifts & more from the staff app. Get visibility over your most valuable resource
•Empower your staff with ESS on any device

Bottom Line

Ento is a workforce management software that integrates employee rostering, onboarding and time attendance.

7.6
Editor Rating
9.1
Aggregated User Rating
3 ratings
You have rated this

Ento

7

Replicon

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Replicon is a time asset management solution formulated to increase productivity, improve project visibility, eliminate revenue leakage and maintain labor compliance. The platform features project estimates, visibility and insight into project progression, with a real-time oversight of resource allocations and availability. The mobile and desktop applications enable users to track and approve time across multiple devices in real-time on labor costs. With Replicon’s time and attendance software subscribers can automatically manage wage compliance with contextual visibility on a single screen view. Replicon software provides a centralized view of client, project, and time information with the capability to accurately plan for…

Overview
Features

•Employee Absences
•Remote Workforce
•Resource Efficiently
•Budgeting & Labor Costs
•Grant Management
•Shared Services Management
•Compliance Management
•Labor Cost Capitalization
•Streamlining Payroll

Price

Contact for Pricing

What is best?

•Employee Absences
•Remote Workforce
•Resource Efficiently

What are the benefits?

•Manage Client Projects
•Optimize Resources
•Complete Project Control

Bottom Line

Replicon is a time asset management solution designed to manage remote workforces with visibility and insight into budgeting, payroll, costings and more.

7.8
Editor Rating
8.7
Aggregated User Rating
2 ratings
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Replicon

8

Calamari

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Calamari is a people management solution which helps in time off tracking and attendance management and contains two modules such as leave management and clock in / clock out. Calamari leave management offers features such as absence calendars, automated entitlement, approval flows, any kind of absence, attachments, conversations, remote team, requests history, roles and privileges and integrations with G Suite, Office 365, Slack, Asana, Jira, Tempo Planner, Toggl, Basecamp and API. Calamari clock in / clock out offers features such as time and attendance with iBeacons, convenient timesheet tracker, worktime and breaks, automated time tracking, manual timesheet correction, approval flows,…

Overview
Features

• Multilingual
• Labour law compliance
• Multi-country
• Cloud-based HR
• Secure and available
• Continuously improved
• Mobile app
• leave management
• clock in / clock out

Price

• Calamari Leave – from $10/ mo for 1-10 employees to $130/ mo for 76-100 employees, 101+ contact us
• Calamari Clockin - from $20/ mo for 1-10 employees to $150/ mo for 76-100 employees, 101+ contact us

What is best?

• Multilingual
• Labour law compliance
• Multi-country

What are the benefits?

• Calamari automates all notifications and a leave request approval procesS
• Manage any kind of absence like PTO, sick leave, maternity leave, vacations, personal days
• Apply for time-off, vacations and remote work

Bottom Line

Calamari is a web application so users can access it everywhere in a native application for Android and iOS devices to apply for time-off, vacations and remote work, approve or reject employees’ absence and timesheet requests, track attendance with iBeacon technology, clock in with GPS location and receive notifications.

7.6
Editor Rating
8.6
Aggregated User Rating
2 ratings
You have rated this

Calamari

9

NOVAtime

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NOVAtime is a scalable Time and Attendance software for small businesses or a worldwide enterprise operation which delivers robust solutions that still offer convenience and affordability, offers an extensive line of timekeeping systems and provides a dynamic, scalable, and high-quality time management systems that adapt to the growth of users’ business without requiring system upgrades or retraining of users’ staff. NOVAtime is fully equipped with badge time clocks, biometric time clocks, proximity time clocks, and web-based kiosk devices, as well as integration capabilities with virtually any human resource or payroll application and with its innovative "push technology", it is transparent…

Overview
Features

• Time and Attendance
• Leave Management
• Employee Scheduling
• Compliance
• Third-party Integration
• Add-on Modules
• Advanced Schedule Manager
• Payroll Interfaces
• Data Centers

Price

Contact for Pricing

What is best?

• Time and Attendance
• Leave Management
• Employee Scheduling

What are the benefits?

• Third-party Integration
• Add-on Modules
• Advanced Schedule Manager

Bottom Line

NOVAtime is a dynamic, scalable, and high-quality time management systems which provides time clocks, biometric time clocks, proximity time clocks, and web-based kiosk devices.

7.6
Editor Rating
8.6
Aggregated User Rating
2 ratings
You have rated this

NOVAtime

10

ATOSS

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Atoss is a Workforce Management software which addresses costs, improves productivity, service quality and staff satisfaction at the same time. Atoss offers features such as ATOSS call center solution, ATOSS self-service feature and automatic scheduling feature. ATOSS Time and Attendance processes record data into a form that allows working time organization to be planned in advance. ATOSS Time and Attendance and ATOSS Workforce Scheduling are fully integrated with one another which makes Workforce Management constantly optimized. ATOSS Time and Attendance automatically records and manages working times and absences, calculates and forwards bonuses to Payroll Services and Manages long and short-term…

Overview
Features

• Workforce Management
• Time and Attendance
• Time Recording
• Time Management
• Workforce Forecasting
• Workforce Scheduling
• Solutions for SAP
• Business Analytics
• Self Service
• Mobile Apps
• Cloud

Price

Contact for Pricing

What is best?

• Workforce Management
• Time and Attendance
• Time Recording

What are the benefits?

• Time Management
• Workforce Forecasting
• Workforce Scheduling

Bottom Line

Atoss workforce management offers an IT-based Time Management, automatically records and manages working times and absences and automatically calculates and forwards bonuses to Payroll Services.

7.6
Editor Rating
8.3
Aggregated User Rating
3 ratings
You have rated this

ATOSS

11

Planday

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Planday workforce Management app, integrates scheduling, communication, punch clock, reports and worker shift applications for efficient business management. Planday offers a staff management tool which has the employee availability tool, compliance, and employee groups and departments. The employee availability tool allows employees request their time off and fill in the hours that they have for work. This way, the system automatically denies any schedule entries to employees on leave. The compliance feature allows employers to comply with employee work allocation regulations, to avoid cases of overworking. The employee groups and departments feature allows independent scheduling for different job categories. If…

Overview
Features

•Staff management
•Scheduling
•Communication
•Punch clock
•Reports
•A shift worker app

Price

•STARTER $2 Per user / monthBasic scheduling and communication PLUS $4 Per user / month

What is best?

•Staff management
•Scheduling
•Communication

What are the benefits?

•Drag and drop shifts into place
•Staff management, scheduling, communication, time tracking, and reporting
•Make smarter employee management decisions

Bottom Line

Planday is a workforce management app, that integrates human resource and performance software such as reports, worker shift app and compliance.

7.6
Editor Rating
8.2
Aggregated User Rating
2 ratings
You have rated this

Planday

12

Deputy

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Deputy is a staff rota software supporting time and attendance solutions whilst optimizing employee communication. The programme offers a complete scheduling app with a drag-and-drop interface integrating POS data, a live weather feed and sales patterns to create schedules accordingly. The scheduling solution can sync employee’s pay rates straight from the payroll software. Users can run multiple locations of their business from one account whist structuring different areas, roles and activities. The Time & Attendance function allows users to review and approve timesheets and to start and end shifts using various integrated apps and SMS services. Deputy software also integrates…

Overview
Features

•Employee Scheduling
•Time & Attendance
•Communication
•Tasking
•Scheduling App

Price

• Starter - £1 per user per month
•Premium - £2 per user per month
•Enterprise - £3 per user per month

What is best?

•Employee Scheduling
•Time & Attendance
•Communication

What are the benefits?

•Drag and Drop Interface
•POS Data Integration
•Integrates With Prominent Payroll Packages

Bottom Line

Deputy is a staff rota software supporting time and attendance solutions whilst optimizing employee communication with a variation of applications compatible with various platforms.

7.7
Editor Rating
6.7
Aggregated User Rating
6 ratings
You have rated this

Deputy

13

Celayix eTime Xpress

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Celayix Time Xpress provides supervisors with a suite of powerful tools to collect and review time, monitor attendance, and communicate with team members, all in real-time and on the go. Time Xpress automates and streamlines employee time collection from a variety of devices including mobile, web, tablet, or physical clocks, all in real time for up to date monitoring and payroll information. Time Xpress reduces time theft by ensuring employees not only clock into the correct shift, but clock-in on time and at the right location where real time alerts display a visual tracking of all sites, allowing supervisors to…

Overview
Features

• Time Collection
• Monitor Attendance
• Find Replacements
• Messaging

Price

Contact for Pricing

What is best?

• Time Collection
• Monitor Attendance
• Find Replacements

What are the benefits?

•Efficient management operations and distribution of employee schedules
•Time collection and monitoring solutions enable employees to clock-in/out via web, mobile, or time collection device
•Efficient management operations and distribution of employee schedules.

Bottom Line

eTime Xpress can be tailored to meet any scheduling requirements and industry-specific compliance regulations. eTime Xpress is a powerful, yet user-friendly scheduling solution that helps address overtime, handle time-off requests, track the location of your workers, make shift changes and communicate to your employees in real-time.

7.6
Editor Rating
8.7
Aggregated User Rating
2 ratings
You have rated this

Celayix eTime Xpress

14

Employee Navigator

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Employee Navigator is an online HR management and a benefits administration software suitable for all business sizes. Benefits administration is a program that establishes, maintains and manages benefits for the organization’s employees. Key features of the employee navigator tool include the benefits administration, HR management, ACA&COBRA and integrated payroll systems. Under the benefits administration module, the employees can enroll themselves in insurance coverage through the employee self-service portal. Covers that can be enrolled include; medical plans, dental plans, and visual plans. During the enrollment, an employee has the option of adding or removing a beneficiary or a dependent. If the…

Overview
Features

•Benefits administration
•HR management
•ACA&COBRA
•Integrated payroll system

Price

•Enhanced $4,450/yr OR $445/mo + $500/yr Support Enhanced Plus $5,450/yr OR $545/mo + $500/yr Support
•Elite $7,550/yr OR $755/mo + $750/yr Support Platinum $21,000/yr OR $2,100/mo + $750/yr Support

What is best?

•Benefits administration
•HR management
•ACA&COBRA

What are the benefits?

•Compare and select plans
•Review coverage status for all employees
•Monitor employee enrollment status and deadlines

Bottom Line

Employee navigator is a software which integrates Human Resource management and the Benefits Administration programs.

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7.6
Editor Rating
8.1
Aggregated User Rating
2 ratings
You have rated this

Employee Navigator

15

People HR

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People HR is an interactive system designed to manage human resources administration. Features include a centralised control platform, employee database, performance management system, recruitment pipeline and insightful reports. The software allows users to search and edit employee records, review and authorize holiday requests and track absences with unlimited document storage. The performance management structure can measure skills, monitor staff progress with league tables, peer reviews and year-on-year performance metrics. Within custom groups users can use traditional segments such as team, location, department, or a customised framework on a real-time dashboard. Alerts and notifications automatically inform employees and managers when performance…

Overview
Features

•Centralised Control
•Employee Database
•Performance Management
•Performance Metrics
•Custom Groups
•Real-time dashboard
•Alerts & Notifications

Price

• £1 per employee / per mth
• £1.50 per employee / per mth
• £2.50 per employee / per mth
• £3.50 per employee / per mth
• £5 per employee / per mth

What is best?

•Centralised Control
•Employee Database
•Performance Management

What are the benefits?

•Applicant Tracking System
•Interactive Recruitment Pipeline
•Powerful Reports

Bottom Line

People is a cloud-based HR system that provides intelligent tools designed to manage HR administration.

7.6
Editor Rating
8.8
Aggregated User Rating
2 ratings
You have rated this

People HR

16

Community

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Community was designed from its inception to serve as a unifying communications platform not just an optimization application and enables the entire contact center, including schedulers, supervisors and agents to participate in unique workforce management strategy with a speed and dexterity that has never previously been available to the users of workforce management technologies. Community offers advanced reporting features such as agent daily adherence report, agent state transactions report, agent adherence violation conversion, real-time adherence alerts, agent cross-training clusters report, agent cross-training report, daily contact volume report, daily contact volume report - pie chart, intraday performance report - contact volume,…

Overview
Features

• Forecasting agent requirements
• Schedule optimization wizard
• Intraday Management
• Adherence reporting
• Agent Portal
• Mobile App

Price

Contact for Pricing

What is best?

• Forecasting agent requirements
• Schedule optimization wizard
• Intraday Management

What are the benefits?

• Serve as a unifying communications platform not just an optimization application
• Unify your resources as actions by agents, supervisors and schedulers
• Connect with and flex your entire resource pool in minutes to respond to the dynamics of customer demand

Bottom Line

Community unifies users’ resources as actions by agents, supervisors and schedulers trigger instant and systemic notification of those actions through a sophisticated two-way, communications framework via their portal, via email, text messaging or thru their mobile device or application.

7.7
Editor Rating
8.7
Aggregated User Rating
2 ratings
You have rated this

Community

17

Ascentis

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Ascentis is a powerful integrated HCM Solutions for the Mid-Market which automates and streamlines core business processes that save time and money. Ascentis HRIS offers features such as increase employee engagement, capture and track what matters to users, ACA (Affordable Care Act) compliance, comprehensive benefits administration, meaningful insights and trends, innovative employee communications, powerful reporting capability and fast and easy implementation. Ascentis Talent Management System offers features such as ascentis learning management, ascentis performance management, ascentis compensation planning, ascentis succession planning and ascentis 360 degree assessment software. Ascentis Payroll Software offers features such as process payroll in real-time, secure online…

Overview
Features

• HRIS
• ACA Compliance
• Talent Management
• Payroll
• Self-Service
• Applicant Tracking
• Time and Attendance
• Benchmarking

Price

Contact for Pricing

What is best?

• HRIS
• ACA Compliance
• Talent Management

What are the benefits?

•Simplifies and automates the management of employee data and benefits
•Reducing costs and streamlining complex HR administrative processes
•Process payroll in real-time, ensuring accuracy, flexibility and complete control

Bottom Line

Ascentis manages employee data, payroll, time and employee onboarding with dashboards in real-time and in a mobile app.

7.6
Editor Rating
8.8
Aggregated User Rating
2 ratings
You have rated this

Ascentis

18

e-days

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e-days Absence Management system allows your organisation to book time off in just a few clicks. e-days self-service nature makes the process of holiday management simple. Your team can fill out their holiday booking form, view holiday entitlement and check in on shared team calendars. All of which save valuable time and money when planning and managing annual leave.e-days allows HR teams to easily record, track and report on when a member of staff is off sick, saving time on sickness management.With e-days you can track holidays and sickness, as well as time off in lieu and overtime. Our sophisticated…

Overview
Features

•Overtime & TOIL tracking
•Shared calendars
•Entitlement tracking
•Email notifications
•Online holiday booking
•Anytime access

Price

• Starts from £ 8.50 annually

What is best?

•Overtime & TOIL tracking
•Shared calendars
•Entitlement tracking

What are the benefits?

•Self-service records
•Entitlement tracking
•Reports and alerts

Bottom Line

E-days is a workforce management software that manages staff time off and vacation requests.

7.5
Editor Rating
9.3
Aggregated User Rating
2 ratings
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e-days

19

Sentric Workforce

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Sentric workforce management tool is a software that integrates CoreHR, Benefits administration, payroll, and attendance. The key features of this application include; HRIS (Human Resource Information system), Employee self-service, on boarding, recruitment, benefits administration, payroll, attendance, reporting, talent, and ACA compliance. Sentric brings together all of your workforce management needs. There are a lot of activities involved with payroll such as filing of taxes. Sentric files taxes within the jurisdiction of all 50 states. It enables a firm to review payroll details before submission to make changes if any. The employees get to decide whether to get their salaries as…

Overview
Features

•Employee self service
•Payroll and taxes
•Time and attendance
•HRIS

Price

•Starter $2 / EMPLOYEE / MONTH
•Pro $6 / EMPLOYEE / MONTH
•Premium $12 / EMPLOYEE / MONTH

What is best?

•Employee self service
•Payroll and taxes
•Time and attendance

What are the benefits?

•Centralizes all of your important documents, processes, and employee information.
•Save time, printing costs, storage space, and your sanity
•Easily manage one employee or your entire organization.

Bottom Line

Sentric is a workforce management tool that integrates human resource management modules such as time and attendance, payroll and taxes and human resource information systems.

7.6
Editor Rating
8.3
Aggregated User Rating
1 rating
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Sentric Workforce

20

Humanity

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Humanity is an Employee Scheduling Software designed to support workforces in organizing and communicating through one platform. The platform can be accessed in multiple locations and departments with an effective and easy-to-use schedule maker. Users can create conflict-free schedules, copy shifts, import schedules and have the option to select rosters with multiple views. Timelines are available in a visual list or graphical formats with daily, weekly, and monthly schedules available. Humanity can process staff payroll online, create time sheets, pull reports in real time to print and export easily. Employees can set availability and handle trade management using a schedule…

Overview
Features

•Online & Mobile Time Clocking
•GPS tracking
•Employee Vacation Scheduling
•Shift Trading
•Shift Reminders via e-mail & SMS
•Centralized platform
•iPad Time Clock

Price

•STARTER - $2/per user ($40/minimum)
•CLASSIC - $3/per user ($40/minimum)
•ENTERPRISE - $6/per user

What is best?

•Online & Mobile Time Clocking
•GPS tracking
•Employee Vacation Scheduling

What are the benefits?

•Calendar Sync
•Real Time Updates
•Integration with Calendar Apps

Bottom Line

Humanity is an Employee Scheduling Software designed to manage schedules and timescales on one platform accessible via multi web applications.

7.6
Editor Rating
8.8
Aggregated User Rating
2 ratings
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Humanity

21

PARiM

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PARiM is a workforce management software designed for businesses who provide HR as a service to different clients in various industries including security, building and event management. The platform provides various solutions for shift planning, staff planning, client management, employee self service as well as remote Clock in and out applications. The easy drag & drop tool offers a compact calendar view for staff rotas, with the ability to assign shifts and send group email or text notifications. There is also the option for staff to access a portal to check timesheets online and mobile 24/7. PARiM has customizable absence…

Overview
Features

•Scheduling/rostering
•Client Management
•Drag and drop shift planning
•Time tracking
•Remote clocking in & out
•Timesheet production

Price

Contact for Pricing

What is best?

•Scheduling/rostering
•Client Management
•Drag and drop shift planning

What are the benefits?

•Timesheet authorisation
•Absence & holiday Admin
•Event calendar

Bottom Line

PARiM is a Human Resource Software designed for Shift Planning, Staff Planning, Client Management, with HR Mobile applications and remote Clock in/out applications.

7.6
Editor Rating
8.2
Aggregated User Rating
3 ratings
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PARiM

22

StarGarden HCM

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Stargarden is a workforce management application that combines five software: Authority Management, Federated Authority Management, Identity and provisioning, and business process management that work together to manage and enhance workflow efficiency. The authority management tool in the stargarden software is formulated for the effective administration of the council’s workforce in an organization. This tool ensures that information within the Human Resource management is shared accurately and consistently across all the corporate management system. It provides a complete employee profiling from the recruitment stage, career development to termination. This tool prevents the duplication of information once a user has access to…

Overview
Features

•HR automation
•Authority Manager
•Federated Authority Management
•Business process management
•Identity and provisioning.
•Payroll

Price

Contact for Pricing

What is best?

•HR automation
•Authority Manager
•Federated Authority Management

What are the benefits?

•Integrated HR systems help consolidate data so you can get a complete picture of your workforce
•Efficient systems and processes to manage the many HR functions needed to serve a larger workforce
•Great reporting and analytics should be a by product of your HR record keeping

Bottom Line

Stargarden is an integrated software consisting of Human Resource Automation system and performance system.

7.5
Editor Rating
8.6
Aggregated User Rating
1 rating
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StarGarden HCM

23

When I Work

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When I Work is an employee scheduling app that is designed to improve communication and to serve the employee scheduling. Features include a drag & drop interface, payroll forecasts, online access, data reports and employee availability. With When I Work, users can fill shifts, approve requests, and clock employees in from an iPhone and Android mobile. The software enables managers to approve holiday requests, moderate swap and drop requests as well as edit schedules. Employees have access to the platform through the app service to request shift trades, communicate availability, request time off and contact team members via WorkChat. The…

Overview
Features

•Employee Scheduling
•Drag & Drop Interface
•Online Access
•Email Notifications
•Text alerts
•Time Clock

Price

•Premium plans start at $1/user per month

What is best?

•Employee Scheduling
•Drag & Drop Interface
•Online Access

What are the benefits?

•Payroll
•Reports
•Calendar Sync

Bottom Line

When I Work is an employee scheduling app designed to communicate with a workforce employees using text message or smartphone.

7.5
Editor Rating
8.5
Aggregated User Rating
2 ratings
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When I Work

24

BUILT

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Built for Teams is applicant tracking technology created to manage employee data, human resources and organizational socialization. The software features a centralized platform with built-in org charts to enable workforce insights using data-driven tools. The cloud-based system provides access to current data to create and share charts. The charts are customizable with display fields which include contact information including office, and work location with the option to color code each employee by title, department, group, and more. Charts are designed to be easily published and shared with your business or publicly, with the option to print and can be exported…

Overview
Features

•Centralized Platform
•HR Interface
•Visual organization charts
•Customizable fields
•Color coding
•Drag & drop interface
•Customizable reporting

Price

•$1 per employee / month
•$ 3per employee / month
•$ 5per employee / month

What is best?

•Centralized Platform
•HR Interface
•Visual organization charts

What are the benefits?

•Employee Onboarding
•Applicant Tracking
•Interactive Chart Navigation

Bottom Line

Built for Teams is a centralized platform to manage employee data, human resources and organizational socialization using data-driven tools.

7.5
Editor Rating
8.6
Aggregated User Rating
2 ratings
You have rated this

BUILT

25

Settle

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Settle is a browser-based workforce management suite, providing such functions as time, expense, and leave management, workflow, reporting and integration to enterprise systems, within a robust security model. Settle is ideally suited for small to medium sized professional services organizations, such as accounting firms, law firms, engineering firms, information technology service providers, and high tech products companies. Settle was originally designed to serve as the workforce management suite for SwiftRadius, an information technology services provider. Settle offers time entry and tracking, for both projects and internal leave codes, tracked by employee, date, and project/leave code (or costing code), with mandatory…

Overview
Features

• Time Entry and Tracking
• Missing Time Algorithm
• Time Entry Reporting
• Easy application Administration
• Administration screens for Employees, Users, Costing Codes and User/Role Mappings
• Robust, built-in authentication and authorization scheme, with flexible roles

Price

Contact for Pricing

What is best?

• Time Entry Reporting
• Easy application Administration
• Administration screens for Employees, Users, Costing Codes and User/Role Mappings

What are the benefits?

• Flexible and lightweight
• Ensures initial product quality for new functionality
• Built using a robust web application architecture

Bottom Line

Settle is a browser-based workforce management suite which offers easy administration, administration screens, time entry and tracking and roadmap.

7.5
Editor Rating
8.5
Aggregated User Rating
1 rating
You have rated this

Settle

What to Choose: Proprietary or Open Source Workforce Management Software?

From a buying perspective there are two options based on the source code availability: Open Source Software and Proprietary Software.

Open Source Workforce Management Software: Open Source Workforce Management Software is ideal when you have a development team available in your company and when you want to try out the product or build new features and functionality on top of it.

Proprietary Workforce Management Software: Proprietary Workforce Management Software is a good choice when you are looking for an established product, when your requirement is for SAAS product or when you need full-fledged support and when open source standards doesn’t matter in your line of business.

What to choose Workforce Management Software-Proprietary, Open Source, Free, Free Trial

What to choose Workforce Management Software-Proprietary, Open Source, Free, Free Trial

You may want to review How to Select Cloud HR vs On-Premises HR Software for Your Business

How about Cloud and on Premise Software

Based on the installation type there are cloud-based and on-premises software systems, with both the systems having equal share of benefits. The cloud software is hosted and managed and maintained on a remote server. It is also referred to as software as a service (SaaS). On-premises software is normally installed and implemented on your company’s premises and which need your own IT team to manage and maintain the on- premises system.

How about Cloud and On Premise Software-Workforce Management Software

How about Cloud and On Premise Software-Workforce Management Software

Selection of the installation type depends on the needs of your organization. A small company may find the cloud system more appropriate since the cost of installation is lower as opposed to having on-premises system.

You will find free or limited free versions in both the Open Source Software and Proprietary Software.

We recommend determining how the software fits to your business in terms of features, functionality, and business process with a free trial.

What is Workforce Management Software for Small Business?

Workforce management is all about assigning the right employees with the right skills to the right job at the right time. Workforce management software functions include forecasting of workload and required staff, involvement of employees into the scheduling process, management of working times and accounts and analysis and monitoring of the entire process.

What are the features of Workforce Management Software?

Labor forecasting, Employees Management, Shift scheduling, Time & Attendance management, Workforce Management Analytics, Self-service capabilities are some of the features of Workforce Management Software.

What are the Best Workforce Management Software for Small Business?

BambooHR, CakeHR, NICE IEX, Aruti HRMS, ActionHRM, Ento, Replicon, Calamari, NOVAtime, ATOSS, Planday, Deputy, Celayix eTime Xpress, Employee Navigator, People HR, Community, Ascentis, e-days, Sentric Workforce, Humanity, PARiM, StarGarden HCM, When I Work, BUILT, Settle are some of the best examples of Workforce Management Software for Small Business.

What are the Best Workforce Management Software for Large Business?

ADP Vantage HCM, SAP SuccessFactors, OpenHR-Advanced Business Solutions, iTrent HR, SutiHR, Oracle HCM Cloud, UltiPro, Dayforce HCM, ADP Workforce Now, Kronos Workforce Central, Kronos Workforce Ready, Aragon eHR, Vibe HCM, Infor Human Capital Management, High Line Human Resources, Ramco HCM, Talentia HCM, Epicor HCM, Ento, Calamari, ATOSS, Celayix eTime Xpress, Employee Navigator, People HR, Community, Ascentis, Sentric Workforce, BUILT, Settle are some of the best examples of Workforce Management Software for Large Business.

3 Reviews
  • Ela D Shouza
    November 3, 2020 at 6:33 am

    ADDITIONAL INFORMATION
    Hi,

    EntireHR can also be considered. EntireHR is a cloud-based all-in-one workforce management software for Australian agencies.

  • Riddhi Dhadda
    February 9, 2021 at 2:49 am

    ADDITIONAL INFORMATION
    Hi
    Very Nice article.

    Adding to the nice mix of solutions here I would like to add Transformify (www.transformify.org)

    Transformify is a Workforce Management System, designed to help businesses of all sizes to manage onboarding operations, assign projects to contingent workforce, process payments, and automate billing. It offers an integrated applicant tracking system (ATS) that enables HR teams to schedule interviews and streamline the hiring process by shortlisting candidates based on skills, salary expectations, or locations etc.

    The target audience is small to medium sized companies who want to manage their freelancers, remote workers or full time employees. It caters to different industry worldwide. Transformify is based in London – we have a trail and demo available on request to those interested.

  • Anchal Sharma
    December 1, 2021 at 12:49 am

    ADDITIONAL INFORMATION
    Thanks for posting this nice article just sharing as a resource about workforce management.

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